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Product Detail :
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Request for Proposal for Appointment of Agency for Design, Development, Deployment & Operations Support for Integrated Omni-Channel Crm System for Customer Complaint Handling Activities Being Done By North Bihar Power Distribution Company Limited (nbpdcl) and South Bihar Power Distribution Company Limited (sbpdcl)for a Period of 2 Years Post Go Live and Extendable By Another 3 Years Based on Satisfactory Performance of the Selected Bidder for Operations Support on a Year-to-Year Basis.
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